Careers and Job Opportunities at Bookedin Appointment Scheduling

We’re hiring!

Customer Support Specialist (Remote)

Do you love helping customers? We’re looking for someone to answer support tickets (zendesk), perform live customer demos/tours (video conferencing) & inbound phone support (returning voicemails).

Hours: 15 hours / week (Monday to Friday) – split between morning & afternoon

Rate: Monthly retainer rate, negotiable depending on experience.

Expectations:

  • Must be friendly and empathetic
  • Written & verbal communication skills:
    • Being patient and taking the time to understand what customers are trying to say and responding in a non-condescending way
    • Explaining complicated steps to customers in a clear and concise way, especially in written form
    • Handling frustrated customers by providing positive, friendly answers and suggestions
  • Customer service experience
  • Sales experience (beneficial but not required)
  • Work from home or any remote location

If this sounds like you, please send your resume to careers@bookedin.com. We’ll contact you with further steps.

Looking for something else?

We’re always looking for great people. If you’re the kind of person who is ambitious, user-focused and loves the occasional round of bowling, we’d love to hear from you.

Send your resume to careers@bookedin.com, and we’ll keep you in mind for future position.

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